Returns
Terms of Sale
1) Acceptance of Terms
Your purchase with Skippers-Ink products or services is subject to this Terms of Sale. By clicking the “PROCEED TO CHECKOUT” button and making a purchase, you acknowledge that you have read this document and agree to be bound by its terms and the Terms of Service.
This Terms of Sale is not meant to contradict, violate or run contrary to any portion of the Terms of Service which governs your use of Skippers-Ink services and your use of the Skippers-Ink Web Site. If any portion of the Terms of Sale is found to contradict, violate or run contrary to the Terms of Service, the Terms of Service will govern and will be the binding document with regards to that portion.
The Terms of Sale is meant to provide general information regarding policies surrounding purchases from the Skippers-Ink Web Site. The Terms of Service is hereby incorporated by reference into this document and thus by agreeing to comply with the Terms of Sale you again agree to comply with the Term of Service.
2) Content of Your Purchase
The primary value of the Skippers-Ink Website (Web Site) is the ability for users and potential purchasers (“Users”) to create portraits and products that display any content they choose. This is done by means of computer interaction alone between the Users and the Web Site.
As such, you agree that no Skippers-Ink employee, employer, officer, owner, agent or authorized representative is responsible for monitoring the content of the portraits or products created or uploaded by Users, neither while on the website, nor after purchase and during the production process.
You agree that the products that are purchased will not be checked for content, spelling errors, grammatical errors, logical errors, aesthetic quality, color matching or any other factor that is within the User’s Realm of Control through the use of the tool on the Web Site. You, as a User, have many opportunities during the purchasing process to check your purchase for layout and content and agree that you have done so.
“Realm of Control” refers to any part of a portraits that is editable by the User. Including but not limited to: color, font size, font type, font style, font color, position of text, position of graphics, color of graphics, quantity of text, quantity of graphics, spelling of text, use of text, size of graphics, justification of graphics, justification of images, or color of the background.
While Skippers-Ink does not review the content of your portraits or products, you still agree to be bound by the restrictions as laid out in the Terms of Service, and should it come to the attention of Skippers-Ink that you have violated the Terms of Service or this Terms of Sale, you agree that Skippers-Ink will send you notice of cancellation and your order will be canceled. You further agree that the purchase price of your order, less any cost incurred during the processing of your order and its cancellation, will be returned by signed check through the United States Postal Service, postmarked within 30 days of your receipt of notice of cancellation.
You also agree that the content of your portraits or products does not contain any content that is unlawful, harmful, threatening, abusive, vulgar, harassing, defamatory, obscene, pornographic, indecent, inflammatory, libelous, tortious, hateful, or racially, ethnically or otherwise objectionable, or invasive of another’s rights including but not limited to rights of celebrity, privacy and intellectual property, as provided in Paragraph 7.2 of the Terms of Service.
3) Color Matching
Skippers-Ink sells its products through an E-Commerce Web Site viewable by computers connected to the Internet. These computers may view Skippers-Ink products solely through their computer screens (“Monitors”). Monitors may be configured to display images and colors in a variety of ways, both through the use of hardware setup and software setup. There are many possible settings for Monitors and there is no true uniform standard to which all Monitors conform. What may look one way on one monitor, will look different on another.
Further, computer monitors display images with light and use a standard known as RGB to do so. Skippers-Ink produces products in a variety of ways (CMYK, PMS, and others) that do not use light.
As such, you agree that Skippers-Ink does not guarantee that the colors as they appear on the screen will look the same as the colors as they appear on the purchased product. Skippers-Ink works hard to make the colors on the screen be as true as possible to the printed colors, however, the differences in Monitors and the differences between light and pigment make it impossible to guarantee matching colors for all Users.
4) Materials
Skippers-Ink sells products made out of several different types of materials: Canvas, Aluminum, Galvanized Steel, Acrylic, plastics, glass, Stainless Steel and wood. You agree that you have read our website and/or researched independently and that you know what each of these materials is and what you are buying. Skippers-Ink only guarantees that you will receive the materials advertised on the Web Site that you purchase. You agree that Skippers-Ink is not responsible for products received that are made of materials thought by the purchaser to be something other than advertised on the Web Site.
As an example, you agree Skippers-Ink is not responsible if the products received by the purchaser is not what the purchaser envisioned products would be.
5) Uploaded Images
Skippers-Ink permits users to upload images onto their portraits and products through the Skippers-Ink Web Site. You agree that Skippers-Ink is not responsible for the quality of the images you upload.
You agree that you alone are responsible for making sure that the quality of the image you are uploading is of high enough quality to be satisfactory to you at the size you select on the sign or product that you are purchasing.
Images are created and stored in a variety of ways and you agree that Skippers-Ink is not responsible for ensuring quality images for any image file format available on the Web Site.
6) Production Time
Skippers-Ink works hard to ensure that orders will be produced and exit the Skippers-Ink facility within three business days from the date of order. This production time is not guaranteed and is limited in many ways as discussed in the Shipping Policy.
You agree that Skippers-Ink will take at least 3 business days to produce your order and that it may take longer than 3 business days as laid out in the Shipping Policy. The Shipping Policy is hereby incorporated by reference. Moreover, you agree that our shipping time frame may depend on your response time to our inquiries regarding your order. Your purchased goods shall pass to you at the time Skippers-Ink deposits such purchased goods with its shipper.
7) Reprints, Return and Refund Policy
You agree that Skippers-Ink guarantees the products it sells are free from manufacturing defects and as such will be good for 30 days after purchase of the product. If the product fails or breaks due to a manufacturing defect during that time, you agree to take a photograph of the failed or broken product and send the photograph or the original failed or broken product to Skippers-Ink. Upon receipt of the product or the photograph, Skippers-Ink will send a replacement of the product or will issue Skippers-Ink credit for the purchase value of the failed or broken product(s). Skippers-Ink credit can be used on the Skippers-Ink website for any purchase.
Skippers-Ink does not guarantee or warrant that its products will work for any intended purpose or in any set of conditions. You agree that the determination of whether a products failure or breakage is due to a manufacturing defect is within the sole discretion of Skippers-Ink . You further agree to provide full and complete information regarding the circumstances of the failure or breakage, including but not limited to the use of the product, the conditions the product was in, and any other information useful to an informed determination by Skippers-Ink as to the cause of the failure or breakage.
8) Changes to Your Order
Skippers-Ink provides many opportunities to review, revise and cancel the order process before actually placing your order. Skippers-Ink is able to offer its products at the present prices due to the efficiency of allowing the customer to create and modify their own products.
You agree that Skippers-Ink is not responsible for reviewing, revising or canceling orders, products or images once an order has been placed. Skippers-Ink employee, employer, officer, owner or authorized agent may revise or cancel an order but is not required or obligated to do so.
You agree that you have reviewed your order and that no further additions, corrections or changes need to be made and that your order is final as is.